Lock Replacement Service

When Lock Replacement Makes Sense

Replacing locks provides fresh security, eliminates vulnerabilities from age or damage, and allows feature upgrades traditional repair can’t match.

Common lock replacement scenarios:

After moving into new home - Previous owners, real estate agents, contractors, and house-sitters may have key copies you can’t account for. Fresh locks eliminate unknown key holders and give you complete control over who can access your new home. This is the single most important security step for new Austin homeowners.

After break-in or attempted entry - Even if locks still operate after forcing attempts, internal damage compromises security. Replaced locks restore full protection, eliminate vulnerabilities the intruder studied, and provide peace of mind. Insurance claims often require lock replacement documentation for coverage.

Locks showing age-related wear (15+ years old) - Locks operating 15-20+ years have accumulated wear across multiple components. Keys stick, handles loosen, deadbolts bind. Replacing aging locks before catastrophic failure prevents emergency situations and provides modern security features builder-grade 1990s locks lacked.

Keys lost, stolen, or unaccounted for - If you’ve lost keys or can’t account for all copies (fired house cleaner kept keys, contractor never returned them, keys stolen in car break-in), rekeying may not be sufficient if you’re unsure which keys exist. Fresh locks eliminate all previous keys, guaranteeing only your new keys work.

Builder-grade locks need security upgrade - Most new Austin homes include minimum-code Grade 3 locks that meet legal requirements but provide weak security. Upgrading to Grade 2 or Grade 1 locks dramatically improves forced-entry resistance for modest cost, especially wise in neighborhoods seeing property crime increases.

Want to convert to smart locks - Adding keyless entry, remote access, temporary access codes, or smart home integration requires replacing traditional mechanical locks with smart electronic locks. The security features and convenience smart locks provide justify replacement even when traditional locks still function.

Damage from weather, accidents, or aging - Rust from sprinkler overspray, sun damage to plastic components, impact damage from moving furniture, or deteriorated weather seals all indicate replacement. Cosmetic damage often accompanies internal deterioration invisible without disassembly.

Inconsistent locks across property - If you have mix of brands, grades, and ages across multiple doors, standardizing to quality matched locks provides consistent security, allows keying all alike for single-key convenience, and creates unified appearance.

Insurance requirements or liability concerns - Some insurance policies require specific lock grades for coverage eligibility. Rental property owners have liability for adequate security. Meeting these requirements often necessitates replacing substandard locks with documented quality hardware.

Lock Replacement Options & Upgrades

We stock quality locks across all price points and feature sets to match every need and budget.

Standard Grade 2 Residential Locks

Deadbolt replacements ($95-$130 installed):

• Schlage B60N ($50-$70 hardware + $95 installation): Most popular residential deadbolt, Grade 2 ANSI rating, adjustable backset (2-3/8” or 2-3/4”), pick-resistant, available in 6 finishes
• Kwikset 980 series ($45-$65 hardware + $95 installation): Excellent value, Grade 2 security, SmartKey rekeyable cylinder (rekey yourself in seconds), all standard finishes
• Weiser Lock GDC ($40-$60 hardware + $95 installation): Canadian quality brand, Grade 2 rating, solid brass construction, 5-pin cylinder

Entry knob/lever replacements ($85-$120 installed):

• Schlage F series ($40-$65 hardware + $85 installation): Residential grade entry sets, keyed entry knob/lever pairs with deadbolt sold separately
• Kwikset Signature series ($35-$55 hardware + $85 installation): Quality entry hardware, SmartKey technology available, decorative lever options
• Defiant by Schlage ($30-$45 hardware + $85 installation): Budget-friendly Schlage quality, Home Depot exclusive, good value for rentals or budget projects

Premium Grade 1 High-Security Locks

Commercial-grade deadbolts ($130-$200 installed):

• Schlage B660 ($80-$120 hardware + $130 installation): Grade 1 commercial deadbolt for residential use, maximum security, 10 strike test rating, hardened steel construction, available in all finishes
• Mul-T-Lock Cronus ($120-$180 hardware + $150 installation): Top-tier security with patented key control (keys only copied with authorization card), pick/drill/bump resistant, UL 437 high-security certification
• Medeco Maxum ($140-$200 hardware + $150 installation): Bank-level security, rotating pin tumbler system virtually pick-proof, restricted keyway, lifetime mechanical warranty

High-security entry sets ($140-$220 installed):

• Schlage commercial entry leversets ($90-$140 hardware + $140 installation): Grade 1 construction, ADA compliant lever designs, armor front resists tampering
• Mul-T-Lock high-security entry ($130-$180 hardware + $150 installation): Patented key control, maximum security ratings
• Baldwin Estate series ($150-$250 hardware + $150 installation): Luxury hardware with high-security cylinders, architectural finishes

Smart Lock Replacements

Keypad smart locks ($140-$220 installed):

• Kwikset SmartCode ($140-$180 hardware + $130 installation): Best value smart lock, simple keypad entry, available in WiFi/Z-Wave/Zigbee/Bluetooth, SmartKey rekeyable, SecureScreen prevents wear patterns, 30 access codes
• Yale Assure Lock SL ($180-$220 hardware + $150 installation): Sleek touchscreen, available in multiple connectivity types, DoorSense, 25 codes, voice-guided programming, key-free version or keyed backup

WiFi-enabled remote access smart locks ($200-$280 installed):

• Schlage Encode WiFi ($250-$300 hardware + $150 installation): Built-in WiFi (no hub needed), remote access from anywhere, Alexa integration, 256-bit encryption, Grade 1 security, alarm sensor
• Kwikset Halo WiFi ($180-$220 hardware + $140 installation): Budget-friendly WiFi model, remote lock/unlock, works with Ring, Alexa, Google, SmartKey rekeyable, 250 user codes, 90-day activity log
• Yale Assure Lock 2 ($220-$280 hardware + $150 installation): Latest generation with WiFi, Apple Home Key support (unlock with iPhone), Matter protocol ready, DoorSense, auto-unlock

Premium smart locks ($230-$320 installed):

• Schlage Encode Plus ($280-$320 hardware + $175 installation): Adds Apple Home Key to Encode WiFi features (unlock with iPhone/Apple Watch like hotel room), HomeKit certified, Grade 1 security, premium for Apple ecosystem users
• Nest x Yale Lock ($240-$290 hardware + $160 installation): Designed specifically for Google/Nest ecosystem, deep integration with Nest products, hidden keyway (tamper-proof, no visible key access), key-free operation
• August Smart Lock Pro ($230-$280 hardware + $150 installation): Unique retrofit design (installs over existing deadbolt preserving exterior), auto-unlock approaching with phone, integrates with Ring/Nest/Airbnb

Specialty & Commercial Locks

Restricted keyway systems ($160-$250 installed):

• Schlage Primus high-security ($140-$210 hardware + $160 installation): Dual-sidebar technology, restricted key blanks, side-bitting pins, master key capabilities
• Medeco X4 ($180-$240 hardware + $160 installation): Rotating pin tumblers, UL 437 listed, patented keys control copying, extreme pick resistance
• Mul-T-Lock MT5+ ($150-$220 hardware + $160 installation): Patented key profile, telescopic pin system, interactive elements, NSA/CSS approved

Commercial panic hardware ($200-$400+ installed):

• Von Duprin 99 series ($250-$350 hardware + $200 installation): Touchbar panic exit device, Grade 1 certification, available in multiple finishes and functions
• Sargent 80 series ($300-$400 hardware + $220 installation): Heavy-duty panic hardware, meets IBC/NFPA codes, mortise lock integration

Keypad access control ($150-$300 installed):

• Alarm Lock Trilogy T2/T3 ($120-$180 hardware + $150 installation): Stand-alone digital locks, no WiFi/power needed, audit trail, code capacity 300+, commercial-grade
• DL-Windows keypad deadbolt ($90-$140 hardware + $130 installation): Residential keypad entry, no smartphone required, code capacity 10-20 users

Lock Replacement Process

Our systematic replacement process ensures optimal security, smooth operation, and long lifespan.

1. Assessment & Hardware Selection

We evaluate your needs, current setup, and door condition to recommend appropriate replacements.

Security needs evaluation: We discuss your concerns - security upgrade, fresh locks after move-in, damaged lock replacement, smart lock conversion, or consistent appearance across property. Different needs point to different lock types and budgets.

Door and frame inspection: We examine door material (wood, metal, fiberglass), thickness, existing holes (size and backset), frame strength, and condition. This determines whether we’re direct replacement in existing holes or new installation requiring drilling.

Existing lock removal and measurement: We remove one existing lock to verify hole dimensions (2-1/8” face bore standard, 1” edge bore standard, 2-3/8” or 2-3/4” backset common). Confirms compatibility with replacement locks or identifies preparation needed.

Brand and grade recommendation: Based on budget, security needs, and door type, we recommend appropriate locks. We explain Grade 1 vs Grade 2 vs Grade 3 differences, smart vs traditional features, and brand reliability (Schlage, Kwikset, Medeco quality tiers).

Finish matching: If you want new locks to match existing hardware (doorknobs, other locks, hinges), we show finish options - polished brass, satin nickel, oil-rubbed bronze, matte black, antique brass. Physical vapor deposition (PVD) finishes resist scratching better than standard plating.

Keying planning: We discuss whether to key new locks to match existing keys (if staying with same brand), key all new locks alike (if replacing multiple), create master key system (landlord master, tenant limited keys), or start fresh with entirely new keys.

2. Professional Installation

We install replacement locks using techniques that ensure security, smooth operation, and maximum lifespan.

Old lock removal: We completely remove existing locks including deadbolts, knobs/levers, strike plates, and mounting hardware. We check for damage to doors or frames during removal that needs repair before new installation.

Hole verification or preparation: For direct replacements (existing holes correct size), we verify holes are clean, undamaged, and proper depth. For new hole requirements, we precision-drill using templates matched to new lock specifications.

Frame reinforcement: We install reinforced strike plates with 2-3” deep box strikes (vs standard 3/4” strikes), use 3” screws penetrating wall studs (not just door jamb), and optionally add Door Jamb Armor or similar plates for maximum kick-in resistance.

New lock installation: We mount exterior and interior lock components, install deadbolts in correct orientation (thumb turn inside, key cylinder outside), connect handles/levers to spindles with proper tension, and verify all components sit flush and secure.

Cylinder installation and keying: We install keyed cylinders in new locks. If rekeying to match existing keys, we repin cylinders after installation. If keying all new locks alike, we match pin configurations. For new key systems, we use fresh cylinders and provide multiple new keys.

Smart lock programming (if applicable): For smart lock replacements, we install battery packs, pair with your smartphone via Bluetooth/WiFi, program master and additional access codes, connect to smart home hub if desired (Ring, SmartThings, Alexa), configure auto-lock and DoorSense features, and test remote access functionality.

Alignment and adjustment: We verify deadbolts extend and retract smoothly without binding, latches engage strike plates centered (not rubbing edges), keys turn easily with moderate force (not loose, not tight), and handles return to neutral position crisply without drooping.

3. Testing & Quality Verification

We thoroughly test every replacement before calling the job complete.

Operation testing: We cycle each lock 10-15 times to verify consistent smooth operation (deadbolt throws/retracts, handles return, latches engage). We test from both exterior and interior sides independently.

Key testing: We test all provided keys in each lock to verify they work correctly. We test keys from other locks to ensure they DON’T work (verification that rekeying worked correctly or new keys are unique).

Door closure testing: We verify doors latch reliably when closed normally (not requiring push or pull), close smoothly without binding or scraping, and maintain proper gap around perimeter (1/8” typical) indicating good alignment.

Security verification: We confirm deadbolts fully extend into strike box (1” minimum for security), cylinders don’t spin freely (pick resistance), components are tight with no play or wobble, and strikes are solidly anchored (no movement when testing).

Smart features testing (if applicable): We verify code entry works from keypad, smartphone unlock operates via Bluetooth/WiFi, auto-lock engages after configured delay, notifications send when door unlocks, entry logs record activity accurately, and voice control works if integrated with Alexa/Google.

Final adjustments: If we detect any minor issues during testing (slight binding, code entry finicky, handle loose), we make immediate corrections before leaving. We don’t consider the job done until everything operates perfectly.

4. Customer Orientation & Training

We ensure you understand your new locks and know how to maintain them.

Operation demonstration: We show you proper usage - how to insert and turn keys smoothly, engage/disengage deadbolts, operate handles/levers, use emergency key override (smart locks), and test lock status before leaving home.

Key management: We provide all new keys (3-5 keys per lock typically), explain where to get duplicates made (hardware stores for standard locks, authorized dealers for restricted keyway high-security), and recommend keeping spares hidden or with trusted neighbors.

Smart lock training (if applicable): We walk through adding/deleting access codes in app, unlocking remotely via smartphone, viewing entry logs (who unlocked when), setting up auto-lock timing, replacing batteries (when and how), pairing with smart home devices (Alexa commands, SmartThings routines), and troubleshooting common issues.

Maintenance guidance: We explain lubrication schedule (graphite spray every 6-12 months), checking mounting screws periodically, recognizing early warning signs of problems (stickiness, looseness, unusual sounds), and using locks properly (don’t force, don’t use keys as tools).

Warranty information: We provide manufacturer warranty documentation (typically 1-5 years mechanical, 1-3 years electronic for smart locks) and our installation workmanship warranty (covering installation issues for 90 days). We explain how to get warranty service if needed.

Security best practices: We recommend using deadbolts every time you leave (even for short trips), changing smart lock access codes when people no longer need access, keeping backup physical keys accessible (especially for smart locks), and monitoring entry logs periodically for unauthorized access attempts.

Pricing & Multi-Lock Discounts

Transparent pricing helps you plan replacement projects and understand options.

Single Lock Replacement Pricing

Standard deadbolt replacement: $95-$130

• Hardware: $50-$70 (Schlage B60, Kwikset 980 series, similar Grade 2 deadbolts)
• Installation: $95 (includes removal of old lock, installation of new, testing, keys)
• Total installed: $145-$165 typically
• Add $15-$25 if rekeying to match existing keys

Grade 1 high-security deadbolt: $130-$200

• Hardware: $80-$140 (Schlage B660, Mul-T-Lock Cronus, Medeco Maxum)
• Installation: $130-$150 (additional time for high-security features)
• Total installed: $210-$290
• Includes restricted keyway and authorization card for copy control

Entry knob/lever set: $85-$120

• Hardware: $40-$65 (Schlage F series, Kwikset Signature)
• Installation: $85-$95
• Total installed: $125-$160
• Includes keying to match deadbolt if desired

Basic smart lock: $140-$220

• Hardware: $140-$180 (Kwikset SmartCode, basic Yale Assure)
• Installation: $130-$150 (includes programming, code setup, basic pairing)
• Total installed: $270-$330
• Add $30-$50 for complex smart home integration

WiFi smart lock with remote access: $200-$300

• Hardware: $200-$280 (Schlage Encode, Kwikset Halo, Yale Assure 2)
• Installation: $150-$175 (includes WiFi setup, app pairing, full training)
• Total installed: $350-$455
• Includes smartphone app setup and remote access configuration

Premium smart lock: $230-$320

• Hardware: $250-$300 (Schlage Encode Plus, Nest x Yale, August Pro)
• Installation: $175-$200 (complex programming, multiple integrations)
• Total installed: $425-$500
• Includes advanced features (Apple Home Key, HomeKit, complex automations)

Multi-Lock Replacement Discounts

Replacing multiple locks during same service visit provides efficiency savings:

2 locks: Save 10% on labor

• Example: 2 standard deadbolts = $290-$330 total (vs $345-$390 individually)
• Efficiency from single trip, tools already at property, bulk key cutting

3 locks: Save 15% on labor

• Example: 3 standard deadbolts = $405-$465 total (vs $480-$550 individually)
• Significant savings from consolidated service, keying all alike included

4+ locks: Save 20% on labor

• Example: 4 standard deadbolts = $520-$590 total (vs $640-$730 individually)
• Maximum efficiency discount, whole-house security upgrade economical

Smart lock bulk pricing: Multiple smart lock installations receive enhanced discounts due to app setup efficiency (configure all locks in single account session, create matching codes across all locks, integrate all into smart home at once).

Additional Services

Keying all locks alike: $15-$25 per lock beyond first

• Matching multiple new locks to work with one key
• Includes rekeying and key cutting
• All locks must be same brand (Schlage/Kwikset/etc)

Frame reinforcement (per door): $40-$70

• Door Jamb Armor or equivalent steel plates
• 3” screws into wall studs
• Strike box installation
• Highly recommended for security

High-security upgrade: +$80-$140 per lock

• Upgrading from Grade 2 to Grade 1
• Restricted keyway systems
• Pick/bump/drill resistant features
• Key control with authorization cards

Smart home integration: $30-$50 per lock

• Complex integration beyond basic pairing
• Multiple platform connection (Ring + Alexa + SmartThings)
• Custom automation setup
• Voice control configuration

Emergency/after-hours service: +$50-$75

• Evenings, weekends, holidays
• Emergency lockout situations
• Immediate security restoration needed

Frequently Asked Questions

Can I reuse my old keys with new locks?

Only if new locks are same brand as old locks and you choose rekeying service:

Same brand, request rekeying: If replacing Schlage with Schlage (or Kwikset with Kwikset), we can rekey new locks to match your existing keys. We install the new lock first, then repin the cylinder to match your old key pattern. You continue using your existing keys. Cost: $15-$25 per lock rekeying fee.

Different brand: If replacing Schlage with Kwikset (or vice versa), old keys won’t fit new locks due to different keyway shapes. Each manufacturer has distinct key profiles. You must use new keys with new brand. We provide 3-5 new keys with each lock replacement.

Worn keys: If your existing keys are visibly worn (grooves in teeth, thinning metal, difficulty operating locks), we recommend NOT rekeying to match them. Duplicating worn key patterns to new locks just transfers the wear problem. Better to start fresh with new keys and fresh lock cylinders.

Master key considerations: If your old locks were part of master key system, discuss this before replacement. We can recreate master key access in new locks, but this requires planning. Simple rekeying to match old keys won’t maintain master key functionality - that needs separate configuration.

Security perspective: Moving into new home or after security concerns (lost keys, break-in), starting with entirely new keys is smart even if same-brand replacement would allow rekeying. New keys eliminate uncertainty about key copies in circulation.

How do I know what locks I currently have?

Identifying your current lock brand and type helps plan replacement:

Brand identification: Look for manufacturer name stamped on metal faceplate (edge of door where bolt extends), keyway (where key inserts), or lock body (visible when door is open). Common brands: Schlage, Kwikset, Weiser, Master Lock, Defiant.

If no visible branding: Bring one of your keys to hardware store or locksmith - they can identify brand from key shape and cut pattern. Different brands have distinct keyway profiles recognizable to professionals.

Grade verification: Grade rating (1, 2, or 3) is usually NOT stamped on residential locks. You can identify grade indirectly: Very heavy, solid metal construction = likely Grade 1 or 2. Lightweight, plastic components visible = likely Grade 3. Most builder-grade locks in subdivisions are Grade 3.

Age estimation: If you know when home was built and locks haven’t been replaced, subtract build date from current year. Locks 15+ years old warrant replacement regardless of brand/grade due to accumulated wear.

Smart vs traditional: Smart locks have keypads, touchscreens, or electronic components visible on exterior. Traditional mechanical locks have only keyhole and handle/knob. Battery compartment on interior side confirms smart lock.

Why it matters: Knowing your current brand/type helps us: Quote accurate replacement (same-brand allows rekeying to existing keys if desired), stock appropriate replacement locks on our service truck for immediate installation, provide relevant upgrade recommendations (Grade 3 to Grade 2, traditional to smart), and plan keying strategy (match, key alike, new system).

We’ll identify during service call: If you’re uncertain, don’t worry. We’ll identify your locks when we arrive, explain what you have, and recommend appropriate replacements with transparent pricing for all options.

Will new locks work with my existing door?

Almost always yes, though some situations require minor adjustments:

Standard doors (most common): Pre-drilled doors with existing deadbolt and knob holes accept replacement locks easily. Standard hole sizes (2-1/8” face bore, 1” edge bore) fit all major brands. Backset distance (2-3/8” or 2-3/4” from door edge to cylinder center) is standard. Replacement takes 15-25 minutes.

Non-standard backset: Some custom or old doors have non-standard backset. Most modern locks (Schlage, Kwikset) have adjustable backset (work with either 2-3/8” or 2-3/4”). We adjust during installation. Truly unusual backsets may require specific lock models or minor hole adjustment.

Metal doors: Steel or aluminum exterior doors accept locks differently than wood. We use self-tapping screws instead of wood screws, may require drilling pilot holes for screws, and install differently sized strike boxes. Takes slightly longer (25-35 minutes) but entirely feasible.

Fiberglass doors: Modern fiberglass entry doors accept locks similarly to wood doors. We use caution not to crack fiberglass during installation and may use longer mounting screws. Standard replacement process.

Thick custom doors: Doors thicker than 1-3/4” standard may require extended-length locks or custom spindles connecting interior/exterior components. Most quality locks accommodate doors up to 2-1/4” thick. Extremely thick doors (2-1/2”+) may need special-order components.

French doors or multi-point locks: French door pairs with flush bolts or multi-point locking systems require specific lock types. Simple deadbolt replacement may work for standard locking door; passive door needs different hardware.

Sliding glass doors: Track-mounted sliding doors don’t accept traditional deadbolts. These need sliding door-specific locks (foot locks, track locks, handleset locks). We stock sliding door security options.

Storm doors: Aluminum or vinyl storm doors accept specialized surface-mount locks, not mortised deadbolts. We install storm door-appropriate security hardware.

We assess during service call: We’ll evaluate your specific door during service visit, explain any complications, and provide accurate quote. Over 95% of door lock replacements are straightforward. The rare complicated cases, we explain options before beginning work.

How long will my new locks last?

Lock lifespan depends on quality, usage, and maintenance:

Grade 2 residential locks (standard quality): 10-15 years typical lifespan with normal use and basic maintenance. Higher-traffic entry doors (front door, garage entry) may see 8-12 years. Lower-traffic doors (side entry, basement) may last 15-20 years. Assuming approximately 5-10 daily uses per lock.

Grade 1 commercial/high-security locks: 15-20+ years residential use due to commercial-grade construction. Built to withstand higher-frequency use than residential locks typically see. In residential application, may last 20-30 years on low-traffic doors.

Grade 3 builder-grade locks: 5-10 years if you’re lucky. These meet minimum code but aren’t designed for longevity. Internal components wear faster, springs weaken sooner, finish degrades quicker. Exactly why we recommend upgrading during replacement.

Smart locks: Electronic components 5-10 years typical (circuit boards, motors, keypads have finite lifespan), mechanical components (deadbolt, strike) 10-15 years same as traditional locks, software support typically 5-7 years (manufacturer app updates, compatibility with new smartphones). Smart locks generally need replacement sooner than traditional locks due to electronics obsolescence.

Factors affecting lifespan: Usage frequency (high-traffic entries wear faster), exposure to weather (exterior locks deteriorate faster than interior), maintenance (lubricated locks last longer), lock quality (Schlage/Kwikset outlast cheap brands significantly), installation quality (proper alignment prevents premature wear), and door condition (warped doors cause binding that wears locks faster).

Extending lifespan: Lubricate keyway and bolt mechanism every 6-12 months with graphite spray, use keys properly (don’t force, don’t use as pry tools), address door alignment issues promptly before they damage locks, keep mounting screws tight (check annually), protect exterior locks from direct water spray when possible, replace batteries proactively in smart locks before complete death, and respond to early warning signs (slight sticking, loose handle, code entry finicky) before minor problems become major failures.

Warranty coverage: Most quality locks include manufacturer warranty - mechanical components 1-5 years, finishes 1-3 years, smart lock electronics 1-3 years. Warranty covers defects, not normal wear. Our installation workmanship warranty covers installation-related issues for 90 days. Keep documentation for warranty claims.

Expected replacement timeline: If you install quality Grade 2 locks with proper installation and maintenance, expect to replace them in 12-15 years. Signs replacement is due: Keys increasingly hard to turn despite lubrication, internal components worn (visible in cylinder), handles loosening repeatedly despite tightening, finishes degraded (rust, corrosion, peeling), or multiple components failing (indicates end-of-life). Don’t wait for catastrophic failure - replace when you notice significant wear developing.