Smart Lock Installation & Setup

When Smart Lock Installation Makes Sense

Smart locks transform how you secure and access your home, eliminating keys while adding convenience and security features that traditional locks can’t match.

You benefit from smart lock installation when:

Tired of carrying and managing physical keys - Keys get lost, forgotten, left inside, or locked in cars. Smart locks let you enter with codes you memorize or phone unlock, eliminating physical key hassles. Perfect for runners, swimmers, or anyone who doesn’t want keys jangling in pockets.

Need to grant temporary access to others - House cleaners, dog walkers, contractors, Airbnb guests, or visiting family all need access on specific dates. Smart locks let you create temporary codes that work only during designated timeframes, automatically expiring when access should end. No more hiding keys under mats or coordinating key handoffs.

Frequently forget to lock the door - Many break-ins happen through unlocked doors, often because homeowners forgot to lock when leaving. Smart locks auto-lock after X seconds (you configure the timing), eliminating this common vulnerability. Some models send push notifications if the door is left unlocked.

Want to monitor who accesses your home - Entry logs show exactly who unlocked the door and when, creating a security record traditional locks can’t provide. Perfect for parents monitoring teen arrivals, landlords tracking property access, or homeowners with contractors working while away.

Integrating smart home automation - If you use Ring, Nest, SmartThings, or Alexa routines, smart locks integrate seamlessly. Create “Leaving” routines that lock all doors, arm alarm system, and adjust thermostats with a single command. “Goodnight” routines verify all locks engaged before you sleep.

Managing rental properties or Airbnb - Landlords and vacation rental owners eliminate key management headaches with smart locks. Generate new codes for each tenant or guest, track entry for security/disputes, change codes instantly when tenants move out, and never rekey locks between occupants.

Accessibility needs - For those with arthritis, limited hand strength, or mobility challenges, fumbling with keys and turning deadbolts presents difficulty. Keypad codes and smartphone unlocking remove these physical barriers, and many smart locks support voice control for hands-free operation.

Our Smart Lock Installation & Setup Process

We don’t just install the hardware and leave - we ensure every feature works perfectly and you’re confident using them all.

1. Consultation & Hardware Selection

We start by understanding your needs, current setup, and smart home ecosystem to recommend the right smart lock.

Needs assessment: We discuss your priorities - keyless convenience, remote access, smart home integration, temporary access codes, or entry logging. Different needs point to different smart lock models with varying features and price points.

Smart home integration review: If you use Ring, Nest, SmartThings, Alexa, Google Home, or Apple HomeKit, we’ll recommend locks that integrate seamlessly with your existing ecosystem. Z-Wave locks for SmartThings users, WiFi locks for standalone remote access, HomeKit locks for Apple users.

Door and frame evaluation: We examine your door material, thickness, existing deadbolt holes (if any), frame condition, and alignment. This determines whether we’re replacing an existing lock or drilling new holes, and whether frame reinforcement is recommended.

Feature priorities: We explain different capabilities - WiFi vs Bluetooth connectivity, touchscreen vs physical keypad, number of access codes supported (typically 1-50), auto-lock timing, DoorSense monitoring, and voice control options. You choose features that match your lifestyle.

Budget and model recommendations: Based on your needs and budget, we present 2-3 options explaining the trade-offs. We stock major brands (Schlage, Kwikset, Yale, August) at different price points ($140-$300 hardware range) for immediate installation.

2. Professional Installation

We install your smart lock using the same precision techniques as traditional deadbolt installation, ensuring perfect alignment and smooth operation.

Existing deadbolt replacement: If you’re replacing an existing deadbolt, we remove the old hardware, verify hole sizes match the new smart lock (most are standard 2-1/8” face bore, 1” edge bore), and install the new smart lock components. Installation takes 30-45 minutes.

New deadbolt installation: For doors without existing deadbolt holes, we precision-drill using templates to ensure perfect alignment. We drill the face bore (cylinder hole) perpendicular to the door, edge bore (bolt channel) aligned with face bore, and cut the strike mortise in the frame. Takes 40-60 minutes per door.

Frame reinforcement: We install reinforced strike plates with box strikes that extend 2-3” into the frame (vs standard 3/4” strikes), long screws that penetrate into wall studs for kick-in resistance, and optional Door Jamb Armor for maximum security. Smart locks deserve secure mounting.

Component assembly: Smart locks have more components than traditional deadbolts - exterior keypad or touchscreen, interior deadbolt mechanism with motor, battery pack, and connecting hardware. We assemble everything correctly, ensuring the motor has clean power to the bolt mechanism for reliable electronic operation.

Alignment verification: We test the deadbolt extension to verify smooth operation without binding. The motor needs to throw the bolt smoothly - any binding increases battery consumption and may cause motor failure over time.

3. Electronic Programming & App Setup

This is where smart locks differ from traditional deadbolts - we set up all electronic features and ensure reliable connectivity.

Smartphone app installation: We install the manufacturer’s app on your phone (iOS or Android), create your account if needed, and walk through the initial setup wizard. Different brands have different apps - Schlage Home, Kwikset, Yale Access, August, etc.

Lock pairing: We pair your phone to the lock via Bluetooth or WiFi depending on the model. This involves putting the lock in pairing mode, searching for it in the app, and establishing the encrypted connection. Troubleshooting connectivity issues is common and we handle it during installation.

Master code creation: You create a master admin code (typically 4-8 digits) that serves as your primary access code. We recommend 6+ digits for better security than standard 4-digit codes. This code has admin privileges to add/delete other codes.

Additional access codes: We help you set up codes for family members, regular visitors, or service providers. Each person can have their own code for entry log tracking. We explain how to add/delete codes yourself after we leave.

WiFi connectivity setup (WiFi models): For WiFi-enabled locks (Schlage Encode, Yale WiFi, August), we connect the lock to your home WiFi network. This requires your WiFi password and involves entering it through the app. Once connected, you can control the lock remotely from anywhere with internet access.

Z-Wave/Zigbee pairing (hub-based models): If you have SmartThings, Ring Alarm, or other Z-Wave/Zigbee hub, we pair the lock with your hub using the hub’s app. This involves putting both devices in pairing mode and establishing the connection through your hub interface.

4. Smart Home Integration

If you use smart home systems, we integrate your new smart lock into your existing ecosystem.

Amazon Alexa setup: We enable the smart lock skill in your Alexa app, link your lock account (Schlage, Kwikset, Yale, August), discover the lock device, and test voice commands. “Alexa, is the front door locked?” “Alexa, lock the front door.” Unlocking requires voice PIN for security.

Google Home setup: We link your lock account in the Google Home app, discover and name the lock device, and test voice commands with Google Assistant. “Hey Google, lock the front door.” “Hey Google, is the door locked?” Integration with Google Home routines lets you include lock commands in multi-step automations.

Apple HomeKit setup (compatible models): For HomeKit-certified locks, we add the lock to your Home app using the HomeKit code, configure room and location, and test Siri commands. “Hey Siri, lock the front door.” HomeKit locks can be controlled remotely through HomePod or Apple TV as the home hub.

SmartThings integration: If you use SmartThings, we pair the Z-Wave lock with your SmartThings hub, configure device settings, and set up basic automations. “When I activate Goodbye mode, lock all doors” or “When the door unlocks, turn on entry lights.”

Ring Alarm integration: For Z-Wave locks paired with Ring Alarm base station, we configure lock/unlock permissions, set up alerts when the door unlocks, and integrate with Ring doorbell video (see who’s at door before remotely unlocking).

Custom automation examples: We’ll set up 1-2 example automations to demonstrate capabilities: “Goodnight routine locks all doors when you say Alexa goodnight,” “Leaving routine locks doors when Ring Alarm is armed,” or “Door unlocked notification sent to your phone when anyone enters.”

5. Feature Configuration & Customization

We configure optional features to match your preferences and demonstrate their operation.

Auto-lock timing: Most smart locks auto-lock after the door closes. We help you set the delay time (typically 30 seconds to 5 minutes). Longer delays prevent auto-locking while you’re carrying groceries through multiple trips; shorter delays maximize security.

DoorSense setup (Yale models): DoorSense uses a magnet sensor to detect whether the door is open or closed, preventing auto-lock while the door is open. We install the magnetic sensor on the door frame and calibrate it with the lock.

Keypad backlight adjustment: Adjust the keypad backlight brightness and duration to balance visibility and battery life. Brighter/longer backlights drain batteries faster but improve nighttime usability.

Entry/exit notifications: Configure whether you want push notifications when the door unlocks or locks. Some homeowners want every entry logged and notified; others only want notifications during specific hours or when specific codes are used.

Vacation mode (some models): Locks like Kwikset offer vacation mode that disables all codes except the master code, preventing access while you’re away even if temporary codes haven’t expired yet.

Wrong code alerts: Some models alert you after X consecutive wrong code attempts, potentially indicating someone is trying to guess your code. We show you how to access these security alerts in the app.

6. Comprehensive Testing

We thoroughly test every feature to ensure reliable operation before we leave.

Access code testing: We test each programmed access code to verify it unlocks the door reliably. We also test invalid codes to confirm they’re rejected properly without unlocking.

Smartphone unlock testing: We verify your phone unlocks the door via Bluetooth when you’re nearby (Bluetooth models), and remotely via WiFi/internet if your model supports remote access. We test both inside Bluetooth range and remotely if you have WiFi connectivity.

Voice control testing: If you integrated with Alexa, Google Home, or Siri, we test voice commands to lock the door and check status. We verify voice PINs work correctly for unlocking (security feature requiring PIN before voice unlock).

Auto-lock testing: We close the door and verify it auto-locks after your configured delay time. We ensure DoorSense prevents auto-lock while door is open (Yale models) to avoid locking yourself out.

Battery verification: We confirm the battery pack is installed correctly, batteries are fresh (we provide new batteries with installation), and the app shows full battery status. We explain low-battery warnings you’ll see months before replacement is needed.

Physical backup key testing: Every smart lock includes physical backup key access in case of battery death or electronics failure. We test the backup key to ensure it operates the lock smoothly and provide you with 2-3 copies.

Entry log verification: We check the app’s entry log to verify it’s recording unlocks with correct timestamps and which access method was used (code, phone, physical key). This confirms the logging feature is working for future security monitoring.

7. User Training & Education

We don’t just leave you with a working smart lock - we ensure you’re confident using all features independently.

Daily operation demonstration: We show you normal lock/unlock operation using each method - keypad codes, smartphone app, voice commands (if integrated), and physical backup key. We demonstrate the ergonomics of code entry (one-handed operation while carrying items) and phone unlocking.

Code management training: We walk through adding new access codes (for family members or visitors), editing existing codes, creating temporary codes with expiration dates, and deleting codes when access should end. You practice these operations during training.

Remote access demonstration: For WiFi-enabled locks, we demonstrate locking/unlocking from outside Bluetooth range using the internet connection. We show how to verify lock status remotely and explain real-world scenarios (locking door after leaving, unlocking for package delivery).

Entry log review: We show you how to access entry logs in the app, what information is recorded (date, time, access method, user code), and how to use logs for security monitoring or family tracking.

Troubleshooting common issues: We explain what to do if codes aren’t working (check keypad responsiveness, verify correct code), Bluetooth won’t connect (force-close app, toggle Bluetooth), or WiFi loses connection (check network, power cycle lock). Most issues resolve with simple steps.

Battery replacement procedure: We demonstrate opening the battery compartment, removing old batteries, installing new batteries correctly (positive/negative orientation matters), and how long you have after low-battery warning before replacement is critical.

Smart home automation guidance: If you integrated with Alexa, Google Home, or SmartThings, we explain how to create your own custom automations, routines, and scenes that include the lock. We provide 2-3 example ideas to get you started.

Security best practices: We recommend strong code practices (6+ digits, not birthdays/addresses), periodic entry log reviews to spot unauthorized access attempts, prompt code deletion when access is no longer needed, and keeping backup keys secured (not under mats where intruders check first).

Smart Lock Models We Install & Support

We stock and support all major smart lock brands with expertise in installation, programming, and integration.

Schlage Smart Locks

Schlage Encode WiFi Deadbolt ($250-$300 installed) - Our premium recommendation for homeowners who want built-in remote access without separate hubs. Built-in WiFi connects directly to your router (no bridge needed), AES 256-bit encryption secures communication, remote lock/unlock from anywhere with internet, Alexa voice control integration, built-in alarm sensor detects tampering, Grade 1 ANSI security rating (highest residential grade), fingerprint-resistant touchscreen, 30 access codes capacity, and battery-powered with low-battery alerts.

Schlage Encode Plus ($280-$320 installed) - Adds Apple Home Key support to the Encode WiFi. Unlock with iPhone or Apple Watch like a hotel room key (no app required once configured), share digital keys with family through Apple Wallet, all Encode WiFi features plus HomeKit certification, and sleek design with minimal exterior hardware. Best choice for Apple ecosystem users who want the most seamless smart lock experience.

Schlage Connect Smart Deadbolt Z-Wave ($200-$250 installed) - Designed for smart home hub users (SmartThings, Ring, Wink, Vivint). Z-Wave Plus connectivity (requires compatible hub for remote access), up to 30 access codes, Grade 1 security rating, built-in alarm technology, fingerprint-resistant touchscreen, and ANSI Grade 1 certified. Perfect for existing smart home users who want the most reliable hub-based lock.

Kwikset Smart Locks

Kwikset SmartCode Deadbolt ($140-$180 installed) - Our best-value recommendation for homeowners who primarily want keyless entry without complex smart features. Simple keypad code entry (no smartphone required), available in WiFi, Z-Wave, Zigbee, or Bluetooth models to match your needs, SmartKey rekeyable cylinder (rekey yourself in seconds without removing lock), 30 access codes capacity, SecureScreen option (requires random digits before code to prevent wear patterns), and long battery life (12+ months typical). Available in traditional keyway and touchscreen versions.

Kwikset Halo WiFi Smart Lock ($180-$220 installed) - Kwikset’s WiFi-enabled model for remote access. Built-in WiFi (no bridge needed), remote lock/unlock from anywhere, works with Ring, Google Home, and Alexa, SmartKey rekeyable technology, touchscreen keypad with SecureScreen, 250 user codes capacity, and activity log with 90-day history. Great balance of features and affordability.

Kwikset Obsidian Touchscreen Deadbolt ($200-$240 installed) - Premium Kwikset model with sleek touchscreen design. Contemporary square design with no visible keyhole (hidden backup key access), backlit glass touchscreen, SmartKey rekeyable cylinder, 30 access codes, and available in WiFi or Z-Wave versions. For homeowners who want modern aesthetics with Kwikset reliability.

Yale Smart Locks

Yale Assure Lock SL ($180-$220 installed) - Sleek touchscreen design with optional key-free exterior (totally hidden keyway for tamper-proof appearance). Backlit touchscreen with no visible keyhole, available in WiFi, Z-Wave, Zigbee, or iM1 network modules (buy the model matching your ecosystem), DoorSense technology monitors door open/closed status, auto-relock after door closes, up to 25 access codes, voice-guided programming (lock talks you through code entry and programming), and ANSI Grade 2 security. Keyed versions available if you want backup key access.

Yale Assure Lock 2 ($220-$280 installed) - Yale’s newest generation with enhanced features. WiFi built-in (no module needed), works with Apple Home Key (iPhone/Apple Watch unlocking), Matter smart home protocol support for future compatibility, DoorSense included, auto-unlock when you approach with phone, and Yale Access app with enhanced features. Best for Apple users or those who want latest smart home protocols.

Nest x Yale Lock ($240-$290 installed) - Partnership model designed specifically for Google/Nest ecosystem users. Deep Nest integration (works with Nest thermostats, cameras, Hello doorbell), Google Assistant voice control, Nest app control (manages lock from same app as Nest devices), tamper-proof hidden keyway (no visible key access), key-free operation (no mechanical override), and WiFi Connect module for remote access. Perfect for Nest ecosystem homes.

August Smart Locks

August Smart Lock Pro ($230-$280 installed) - Unique retrofit design that installs over your existing deadbolt. Preserves your exterior hardware (keeps your existing keys and exterior appearance), installs on interior side only (attaches to existing thumb turn), remote lock/unlock via WiFi, DoorSense knows if door is open or closed, auto-unlock when you approach with phone, voice control with Alexa and Google, integrates with Ring, Nest, Airbnb, HomeAway, and activity feed shows who came and went. Ideal for renters, homeowners who want to preserve exterior appearance, or property managers controlling many properties with mixed hardware.

August WiFi Smart Lock ($200-$240 installed) - 4th generation August lock with WiFi built-in. Retrofit installation over existing deadbolt, built-in WiFi (no separate bridge needed), auto-lock when door closes, auto-unlock as you approach, voice control with Alexa, Siri, Google, integrates with major smart home platforms, and compact design (45% smaller than previous generation). Great for apartment dwellers or homeowners who want smart features without changing exterior hardware.

Pricing & Service Details

Professional smart lock installation includes complete setup of all features, not just hardware mounting.

Installation Service Pricing

Smart lock replacement (existing deadbolt holes): $130-$175 - Installing smart lock in place of existing deadbolt with same hole configuration. Includes hardware installation, smartphone app setup and pairing, master code creation and additional code programming, WiFi or Bluetooth connectivity setup, operation testing, user training, and backup key provision. Takes 40-60 minutes. Hardware cost additional.

New smart lock installation (no existing deadbolt): $150-$200 - Installing smart lock on door without existing deadbolt holes. Includes precision hole drilling with templates, strike plate installation with reinforcement, smart lock hardware installation, complete electronic programming and pairing, smart home integration if desired, testing and adjustment, and user training. Takes 60-90 minutes. Hardware cost additional.

Smart home integration add-on: $30-$50 - Setting up integration with Amazon Alexa, Google Home, Apple HomeKit, SmartThings, or Ring Alarm beyond basic lock programming. Includes skill/account linking, device discovery and configuration, testing voice commands and automations, creating 2-3 example routines/automations, and integration troubleshooting. Typically adds 20-30 minutes to installation.

Multi-lock installation discounts: Installing smart locks on multiple doors during same visit receives efficiency pricing - 2 locks (save 10% on labor), 3 locks (save 15% on labor), 4+ locks (save 20% on labor). All locks can be managed through single app account.

Smart Lock Hardware Pricing (Installed)

Hardware prices include the lock, batteries, backup keys, and all mounting hardware:

• Kwikset SmartCode: $140-$180 (best value)
• Schlage Connect Z-Wave: $200-$250 (hub-based reliability)
• Yale Assure Lock SL: $180-$220 (sleek touchscreen)
• August Smart Lock Pro: $230-$280 (retrofit, preserves exterior)
• Kwikset Halo WiFi: $180-$220 (WiFi remote access)
• Schlage Encode WiFi: $250-$300 (premium WiFi, built-in alarm)
• Yale Assure Lock 2: $220-$280 (latest generation, Matter)
• Nest x Yale: $240-$290 (Google/Nest integration)
• Schlage Encode Plus: $280-$320 (Apple Home Key support)

Prices vary by finish (standard finishes included; premium finishes like matte black or aged bronze may add $10-$20). All installed prices include labor, programming, setup, testing, and training.

Service Options

Same-day installation: Most smart lock installations can be scheduled for same-day service or within 24 hours, subject to technician availability and hardware inventory. Call before noon for best same-day availability.

Post-installation support: We provide 30 days of free support after installation for questions about operation, programming, or troubleshooting. Call us if you need help adding codes, setting up automations, or resolving connectivity issues.

Frame reinforcement: Add $40-$70 per door for Door Jamb Armor or similar steel reinforcement plates that prevent kick-in. Recommended for exterior doors regardless of deadbolt choice - makes your smart lock’s security meaningful by ensuring the frame won’t fail.

Multiple property installation: Property managers or landlords installing smart locks across multiple properties receive volume pricing for 5+ units. Contact us for multi-property quotes and coordination.

Why Austin Homeowners Choose Smart Locks

Austin’s tech-savvy population and growing smart home adoption make smart locks increasingly popular. Here’s why local homeowners are upgrading:

Tech-forward city embracing smart home trends - Austin ranks among top US cities for smart home adoption. Many Austin homeowners already use Ring doorbells, Nest thermostats, or Alexa devices. Smart locks naturally extend the smart home ecosystem, creating integrated security and automation systems.

Short-term rental management - Austin’s robust Airbnb market (especially near downtown, UT campus, South Congress, and East Austin) makes smart locks essential for property managers. Generate unique codes for each guest that automatically expire after checkout, eliminate key exchange logistics, track entry for security and dispute resolution, and integrate with Airbnb automatic code generation through August Smart Lock.

Frequent travelers and commuters - Austin professionals who travel regularly for work appreciate remote access features. Lock doors remotely if you forgot, let dog walkers or house-sitters in without hiding keys, monitor entry logs while away for security, and receive notifications when kids arrive home from school.

Active outdoor lifestyle - Austin’s fitness culture (running, cycling, stand-up paddleboarding on Lady Bird Lake, hiking Barton Creek) doesn’t mix well with carrying keys. Smart locks let Austin runners secure homes without keys in pockets, cyclists don’t worry about losing keys on trails, and paddleboarders avoid waterlogged keys.

Growing property crime in some areas - Some Austin neighborhoods have seen increased property crime in recent years. Smart locks provide enhanced security through entry logging (evidence if break-in occurs), auto-lock preventing forgotten unlocked doors (common vulnerability), and immediate code deletion if keys/codes are compromised (can’t instantly rekey traditional deadbolts).

Home office and contractor access - Many Austin homeowners work from home (tech industry remote work culture) and need to let in service providers while on video calls. Smart locks let you unlock door remotely for UPS driver, give house cleaners temporary codes during work-from-home weeks, let contractors in without interrupting work calls, and verify who accessed property in entry logs.

Common Questions About Smart Lock Installation

Which smart lock works with Ring doorbell?

Most WiFi and Z-Wave smart locks integrate with Ring, but compatibility varies by model:

Direct Ring integration (tightest integration): Yale Assure Lock Z-Wave works seamlessly with Ring Alarm base station as Z-Wave hub, Kwikset SmartCode Z-Wave pairs directly with Ring Alarm, and Schlage Connect Z-Wave integrates through Ring system. These show lock status in Ring app, send notifications when door unlocks, and can be locked/unlocked through Ring app interface.

Cloud-to-cloud integration (requires WiFi models): August Smart Lock integrates via August app connection with Ring (lock status appears in Ring app, less direct than Z-Wave), Schlage Encode potentially compatible through third-party integration (not official Ring partnership), and other WiFi locks may integrate through IFTTT or third-party platforms but with limited features.

Best Ring doorbell compatibility: Yale Assure Lock Z-Wave or Kwikset SmartCode Z-Wave for Austin homeowners with Ring Video Doorbell or Ring Alarm system. These provide Ring Alarm base station as the hub, lock status in Ring app alongside doorbell video, notifications when both doorbell rings and door unlocks, and unified security management.

We’ll help you choose the right smart lock for your Ring ecosystem and set up the complete integration during installation.

Can I keep my existing door hardware and just add smart features?

Yes, August Smart Lock specializes in retrofitting over your existing deadbolt:

How August retrofit works: August Smart Lock installs on the interior side of your door only, attaching over your existing thumb turn with an adapter plate. Your exterior keyed cylinder, door knob, and all exterior hardware remain completely unchanged. From outside, your door looks identical; from inside, the August lock replaces the thumb turn with a smart motor.

Advantages of August retrofit: Preserves your expensive or custom exterior hardware (matching handlesets, unique finishes, designer hardware), keeps your existing keys working (no rekeying needed, same keys continue to function), ideal for rentals where you can’t modify exterior hardware, and quick installation (20-30 minutes since we’re not drilling or modifying the door).

Limitations of retrofit: Only works with standard deadbolts that have accessible thumb turn on interior side, doesn’t work with double-cylinder deadbolts (key on both sides), and exterior keyway remains whatever security grade your existing deadbolt has (if you have Grade 3 deadbolt now, August doesn’t upgrade the mechanical security, just adds smart features to what you have).

Alternative for keeping exterior unchanged: Some Schlage and Yale models offer hidden backup keyway (key access concealed under magnetic or slide cover). These provide smart features with clean exterior appearance while giving you option to upgrade to Grade 1 security.

We’ll evaluate your existing hardware during consultation and recommend whether August retrofit or full smart lock replacement better meets your needs.

Do smart locks work during power outages?

Yes, smart locks operate independently from home electrical power:

Battery-powered operation: All residential smart locks run on batteries (typically 4-8 AA alkaline batteries) installed inside the lock. These batteries power the lock’s electronics, keypad, and motor independently from your home electrical system. During power outages, the lock continues functioning normally for code entry, physical keys, and locking/unlocking.

What stops working during power outages: WiFi router loses power (no internet connectivity, remote access fails), smartphone notifications won’t send, cloud-based features pause, and smart home integrations fail if hub loses power. But the lock itself - keypad, Bluetooth, and physical key access - continues working.

How long batteries last through outages: Smart lock batteries typically last 6-12 months with normal use. During a power outage lasting hours or days, battery consumption doesn’t significantly change since the lock was already battery-powered. Your codes and phone unlock (Bluetooth) continue working throughout extended outages.

Restoring cloud features after power returns: When power returns and WiFi router reboots, WiFi-enabled smart locks automatically reconnect to your network and resume cloud features. No manual intervention needed - just wait a few minutes for router to fully restart and lock to reestablish connection.

Best practice for power outage security: Even with smart locks, keep backup physical keys accessible (hidden outside in lockbox or with trusted neighbor) for worst-case scenarios like battery death during extended power outage or electronic failure.

Can I give different access codes to different people?

Yes, access code management is a key smart lock feature:

Multiple user codes: Most smart locks support 10-30 access codes (Kwikset Halo supports 250 codes). Each family member, house cleaner, dog walker, or trusted visitor can have their own unique code. Entry logs show which specific code was used, letting you track who entered and when.

Temporary codes with expiration: You can create codes that automatically expire after a specific date or time period. Give contractor a code that works for 2 weeks then auto-deletes. Create Airbnb guest code valid for their reservation dates only. Provide house-sitter code for the 10 days you’re traveling that automatically stops working when you return.

One-time use codes: Some models (August, Yale Assure Lock 2) support one-time codes that work only for a single unlock then automatically delete. Perfect for package delivery, one-time service visits, or friend picking up an item when you’re not home.

Schedule-based codes: Advanced smart locks let you create codes that only work during specific hours or days. House cleaner code only works Tuesdays 9am-2pm. Dog walker code only works weekdays 12pm-1pm. Prevents access outside designated service times.

Code management from anywhere: WiFi-enabled smart locks let you add, edit, or delete codes remotely from your phone. Realized after you left for vacation that you gave old code to house-sitter? Change it remotely from the beach. Fired contractor still has access code? Delete it instantly from your phone at work.

Privacy through access codes: Family members can track each other’s arrival/departure without surveillance cameras. Parents know when teens arrive home from school (entry log shows Junior’s code used at 3:47pm). Elderly parent living with you - verify their safe arrival home when you’re at work.

We’ll program your initial access codes during installation and train you how to manage codes yourself through the smartphone app.

What happens if my smartphone dies or I lose it?

Smart locks provide multiple backup access methods precisely for this scenario:

Physical backup key: Every smart lock includes traditional physical key access as backup. If your phone dies, is lost, or malfunctions, use the backup key to enter. We provide 2-3 backup keys with every installation. Keep one in your car, one hidden outside (lockbox recommended), or one with trusted neighbor/family member.

Keypad access (most models): Most smart locks have keypads that work without smartphone at all. Your access code unlocks the door regardless of whether you have your phone, it’s charged, or it’s working. Codes are stored locally in the lock, not on your phone.

Family member access: Other family members with the app installed can unlock the door remotely for you if they’re home or nearby. “My phone died, can you unlock the front door from inside?” works for WiFi/Bluetooth models.

Temporary phone replacement: If you lose your phone, install the smart lock app on a borrowed phone or tablet, sign in to your account, and regain access. Your codes and permissions are stored in the cloud (WiFi models) or can be re-paired via Bluetooth (Bluetooth models).

What you lose without your smartphone: Remote access from outside Bluetooth range (can’t unlock from work if you have WiFi model), entry notifications when others unlock (won’t see kids arrived home), ability to add/delete codes remotely (must be physically at lock), and smart home integration commands (voice control still works if others in home trigger it).

Why the backup key is essential: Unlike traditional deadbolts where you can call a locksmith to unlock if you lose keys, smart locks require the backup key if all electronic access methods fail (dead phone, forgotten codes, dead batteries in lock simultaneously). Keep that backup key accessible in secure location like car, office, or neighbor’s house.

We emphasize backup key storage during installation and help you plan where to keep backups for your lifestyle and risk tolerance.