Getting locked out is stressful, but it happens to almost everyone eventually. Whether you're standing outside your house, stuck at your car in a parking lot, or locked out of your office, this guide will help you handle the situation safely and efficiently.
1 First: Stay Calm and Assess
Take a deep breath. Panicking leads to poor decisions. Before calling anyone, take a moment to assess:
Quick Assessment Checklist
- Are you in a safe location? If not, move somewhere safe first.
- Is there anyone else who has a key? (Family member, neighbor, property manager)
- Are any windows or doors unlocked? (Check safely, don't break in)
- Do you have your phone to call for help?
Locked Out of Your House
Step 1: Check all entry points
Walk around your home and check all doors and windows. Don't force anything - you could damage your property or hurt yourself.
Step 2: Contact key holders
Call family members, roommates, or neighbors who might have a spare key. Many Austin neighbors help each other out!
Step 3: Contact your landlord/property manager
If you rent, your landlord may have a master key. Many Austin apartment complexes have 24-hour emergency maintenance.
Step 4: Call a professional locksmith
A licensed locksmith can get you in without damaging your lock. Our house lockout service typically arrives within 20 minutes.
Locked Out of Your Car
Emergency Situations
Call 911 immediately if:
- A child or pet is locked inside
- It's extremely hot (Austin summers!) or cold
- You're in an unsafe location
Option 1: Check your vehicle's roadside assistance
Many car warranties, insurance policies, and credit cards include roadside assistance. Check your app or call your provider - but wait times can be long.
Option 2: Call a locksmith
Professional locksmiths can unlock most vehicles in minutes without damage. We serve all of Austin and can reach most locations in 20 minutes. Learn about our car lockout service.
Option 3: Call your car manufacturer
Some newer vehicles with connected services (OnStar, Toyota Connected, etc.) can be unlocked remotely.
Locked Out of Your Office
Office lockouts can affect your whole workday. Here's what to do:
During Business Hours
- Contact building management
- Reach out to a coworker with access
- Check with your company's facilities team
After Hours
- Call 24-hour building security
- Contact emergency property management
- Call a commercial locksmith
What NOT to Do When Locked Out
- X Don't try to force your way in. You'll likely cause expensive damage and could hurt yourself.
- X Don't call the first locksmith you find online. Scam locksmiths are common - they quote low prices then charge much more. Always verify licensing.
- X Don't leave your car running with keys inside. This creates additional safety risks and might void your insurance.
- X Don't try "lockpicking" methods you saw online. These rarely work and can damage your lock permanently.
How to Choose a Trustworthy Locksmith
When you're locked out, you're vulnerable to scams. Here's how to protect yourself:
Look for these signs of a legitimate locksmith:
- Local phone number: 512 area code for Austin-area locksmiths
- Upfront pricing: They should quote a price range before arriving
- Licensed and insured: Texas requires locksmith licensing
- Marked vehicles: Professional locksmiths arrive in company vehicles
- Good reviews: Check Google, Yelp, and the BBB
Prevent Future Lockouts
Once you're back inside, take steps to prevent this from happening again:
For Your Home
- Give a spare key to a trusted neighbor
- Install a smart lock with keypad entry
- Use a secure lockbox (not a fake rock!)
For Your Car
- Get a spare key made
- Keep a spare in your wallet or with family
- Use a magnetic key box (hidden safely)
Locked Out in Austin Right Now?
We're available 24/7 and typically arrive within 20 minutes. No hidden fees - just fast, professional service.
Call (512) 354-0025850+ five-star reviews from Austin neighbors